Shipping Policy

Shipping Policy - Dreamy Luxuries

Thank you for choosing Dreamy Luxuries for your shopping needs. To ensure a delightful shopping experience, please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed and dispatched within 14 business days  after payment confirmation.
  • Customized or personalized items may have extended processing times. Refer to the product description for specific details.

4. Order Tracking:

  • Upon dispatch, a shipping confirmation email will be sent to you, including tracking information. Use the provided tracking number on our website or the courier's site to monitor your order's progress.

5. Shipping Delays:

  • Dreamy Luxuries endeavors to meet estimated delivery times. Unforeseen circumstances like customs delays or external factors may cause delays, and we appreciate your patience and understanding.

6. Shipping Charges:

  • Shipping charges are calculated based on order weight, shipping method, and delivery location. Preview the shipping cost at checkout before completing your purchase.

7. Customs and Import Taxes:

  • Customers are responsible for any applicable customs and import taxes. Dreamy Luxuries is not liable for delays or additional charges incurred due to customs processes.

8. Address Accuracy:

  • Please provide accurate shipping information during checkout. Inaccurate addresses may result in delayed or undelivered shipments, and any additional shipping costs incurred will be the customer's responsibility.

9. Lost or Stolen Packages:

  • Dreamy Luxuries is not responsible for lost or stolen packages. If you suspect a lost package, contact the shipping carrier and provide the tracking information for assistance.

10. Returns Due to Failed Delivery Attempts:

  • In cases of failed delivery attempts, customers are responsible for any additional shipping costs associated with re-shipping the order.

11. Contact Information:

  • For any questions or concerns about our shipping policy, please reach out to our customer support team at [customer_support@dreamyluxuries.com] or mainly call the phone number 00971544110880